“I feel assured that Mum is receiving a very high standard of care. Mum instantly took to the caring, friendly staff, who were kind and respectful with her. The staff are very professional and approachable, they are informative and supportive. At this very difficult time of Covid, I feel mum is in a safe environment which is reassuring. The home is following the strict government guidelines, whilst still being sensitive to the emotional needs of our family and we are very thankful."